Terms & Conditions of rs999
These Terms & Conditions govern your access to and use of the rs999 platform. Please read this document carefully before registering an account or placing any bet. By using rs999, you agree to be bound by all provisions set out herein.
Key Principles
What These Terms Cover
A brief overview of the core principles governing your use of the rs999 platform before you read the full document below.
Age Verification
All users must be 18 years of age or older to register and play on rs999. We enforce strict KYC (Know Your Customer) verification for every account and will immediately suspend any account found to belong to a minor.
Fair Payment Terms
Deposits and withdrawals on rs999 are processed in BDT via bKash, Nagad, Rocket, Upay, and card providers. Withdrawal processing times, minimum amounts, and verification requirements are clearly stated and applied consistently to all players.
Platform Security
rs999 uses 256-bit SSL encryption on all connections. Your personal data, payment information, and account credentials are protected by industry-standard security protocols. We do not share your data with third parties except as required to process payments.
Transparent Bonus Rules
All bonuses and promotional offers on rs999 are subject to clearly stated wagering requirements, minimum odds, and expiry periods. We do not hide terms in fine print — every promotion page displays the full conditions before you opt in.
Responsible Gaming
rs999 provides deposit limits, loss limits, session reminders, cool-off periods, and self-exclusion tools to every account holder. We are committed to ensuring gambling on our platform remains a safe and enjoyable form of entertainment.
Clear Dispute Process
Any dispute regarding bets, payments, or account decisions on rs999 can be raised through our 24/7 English-language support channel. All disputes are reviewed fairly and resolved in accordance with the rules set out in this document.
Section 1
Acceptance of Terms
By accessing, browsing, registering an account on, or otherwise using the rs999 platform (accessible at rs999.my and any associated subdomains or mobile-optimised versions thereof), you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with our Privacy Policy, Responsible Gaming Policy, and any other supplementary rules or policies published on the rs999 platform from time to time.
These Terms & Conditions constitute a legally binding agreement between you (the registered or visiting user) and rs999 (the "Platform", "we", "us", or "our"). If you do not agree with any provision of these Terms, you must immediately cease using the rs999 platform and, if applicable, close your account.
These Terms apply to all products and services offered through rs999, including but not limited to:
- Online casino games (slots, live dealer games, table games)
- Sports betting and in-play wagering (cricket, football, kabaddi, and other sports)
- Promotional bonuses, free spins, and tournament entry
- Deposit and withdrawal services in BDT
- Customer support and account management services
These Terms are written in English. In the event of any conflict between an English version and a translation (if any is ever made available), the English version shall prevail in all respects.
Section 2
Eligibility Requirements
To register and maintain an active account on rs999, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the platform:
- Age: You must be at least 18 years of age. rs999 operates a strict 18+ policy. Registering or attempting to register on behalf of a minor is a serious violation of these Terms and may constitute a criminal offence in relevant jurisdictions.
- Legal capacity: You must have full legal capacity to enter into a binding agreement. You must not be acting under any legal disability, guardianship, or court-imposed restriction that would prevent you from entering into contracts.
- One account per person: Each individual is permitted to hold only one (1) registered account on rs999. Duplicate accounts are strictly prohibited and will be closed, with any balances forfeited in accordance with our anti-fraud policy.
- Not self-excluded: You must not be subject to a self-exclusion request — either one you have submitted to rs999 directly or one registered through any recognised responsible gaming organisation.
- Accurate information: You must provide truthful, accurate, and complete information during registration and at any time rs999 requests updated documentation. Providing false information is grounds for immediate account closure and forfeiture of funds.
Geographic Eligibility
rs999 is operated primarily for players based in Bangladesh and other permitted jurisdictions. It is your sole responsibility to determine whether online gambling is legal in your country or territory of residence. rs999 makes no representation that use of the platform is lawful in all locations. By using rs999, you confirm that gambling is not prohibited in your jurisdiction and that you are not accessing the platform from a restricted territory.
Section 3
Account Registration & Security
To access the full range of services offered by rs999 — including placing bets, depositing funds, and withdrawing winnings — you must register a player account. Registration is free of charge and requires you to provide the following information accurately:
- Full legal name (as it appears on your government-issued identification)
- Date of birth (to confirm you are 18 years of age or older)
- Valid email address
- Mobile phone number (Bangladesh mobile numbers are accepted; verification SMS may be sent)
- Preferred username and a strong account password
- Country of residence
KYC Verification
rs999 operates a Know Your Customer (KYC) verification process. Before processing any withdrawal request, you will be required to submit valid identity documentation. Accepted documents include a valid Bangladesh National Identity Card (NID), passport, or other government-issued photographic identification. Proof of address and payment method verification may also be required at rs999's discretion.
Account Security
You are solely responsible for maintaining the confidentiality of your account login credentials. rs999 strongly recommends the following security practices:
- Use a unique, strong password that you do not use for any other website or service
- Enable two-factor authentication (2FA) via your account security settings
- Never share your username or password with any third party
- Log out of your account when using a shared or public device
- Notify rs999 support immediately if you suspect any unauthorised access to your account
rs999 will not be held liable for any loss arising from unauthorised access to your account where such access results from your failure to maintain adequate account security. All account activity performed using your credentials is your responsibility unless you have promptly notified us of a suspected breach.
Section 4
Deposits & Withdrawals
All financial transactions on rs999 are conducted in Bangladeshi Taka (BDT). The platform supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), and major credit and debit cards (Visa, Mastercard).
Deposit Terms
- The minimum deposit amount is ৳500. Maximum deposit limits may apply depending on your chosen payment method and account verification status.
- Deposits are credited to your rs999 account balance in real time in most cases. Processing delays caused by third-party payment providers are outside rs999's control.
- rs999 does not charge deposit fees. However, your payment provider may apply their own transaction charges — please check with your provider before depositing.
- You may only deposit funds from a payment method registered in your own name. Third-party deposits are strictly prohibited and will trigger a KYC review.
Withdrawal Terms
- The minimum withdrawal amount is ৳1,000. Maximum withdrawal limits are published in the cashier section and may vary by payment method.
- Withdrawals will only be processed to a payment method previously used for a deposit on your account, or to a verified payment method registered in your name after KYC review.
- Withdrawal requests are typically processed within 5–30 minutes for verified mobile wallet accounts (bKash, Nagad, Rocket). Bank transfer withdrawals may take 1–3 business days.
- rs999 reserves the right to carry out additional verification checks before approving any withdrawal. This may include requesting further identity documentation or source-of-funds information.
- Withdrawals of bonus funds are subject to the wagering requirements associated with the bonus. Unrealised bonus funds cannot be withdrawn.
Section 5
Bonuses & Promotions
rs999 offers various promotional bonuses to both new and existing players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL cricket season, Eid al-Fitr, Eid al-Adha, and Pohela Boishakh.
General Bonus Conditions
- All bonus offers are subject to specific terms published on the relevant promotion page at the time the offer is made. These page-specific terms form part of these Terms & Conditions.
- Bonuses are credited in BDT and are subject to wagering requirements. The standard wagering requirement is stated on each promotion page. Until wagering requirements are met, bonus funds cannot be withdrawn.
- Wagering contributions vary by game type. Slots typically contribute 100% toward wagering requirements. Live casino games, table games, and sports bets may contribute a lower percentage as specified per promotion.
- Bonuses have an expiry period — typically 7 to 30 days from the date of credit. Unused bonus funds and any winnings derived from them will be forfeited upon expiry.
- Only one bonus may be active at a time unless explicitly stated otherwise. Players must opt in to each promotion separately unless it is a no-opt-in automatic award.
Bonus Abuse
rs999 reserves the right to withhold, cancel, or reclaim bonus funds and associated winnings where it reasonably determines that a bonus has been claimed through fraudulent means, by a player operating multiple accounts, through collusion, or through any other form of bonus abuse. Accounts found to be engaging in bonus abuse may be permanently closed.
Section 6
Betting & Gaming Rules
The following rules apply to all betting and gaming activity conducted on the rs999 platform. These rules apply in addition to any game-specific or sport-specific rules published within the platform.
Sports Betting
- All bets are accepted subject to available funds in your account balance at the time of placement. rs999 does not extend credit.
- Bets placed on cricket matches — including BPL, IPL, T20 World Cup, and international fixtures featuring the Bangladesh Tigers — are governed by the cricket betting rules available in the sportsbook section of the platform.
- In-play (live) betting markets are governed by real-time data. rs999 reserves the right to suspend or void in-play markets at any time if there is a data integrity concern, system error, or match interruption.
- Minimum and maximum bet stakes apply per market and are displayed before bet confirmation. rs999 reserves the right to restrict bet sizes on specific markets for individual accounts.
- Bets that are confirmed and settled are final. rs999 will only reverse a settled bet where a clear technical error (such as an incorrect price or outcome designation) can be demonstrated.
Casino & Slot Games
- All casino games on rs999 are provided by licensed third-party software providers including Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Ezugi, and Spribe. Each game's RTP (Return to Player) percentage and variance are governed by the respective provider's certified game mathematics.
- In the event of a disconnection during a game round, the round will be completed according to the game's pre-programmed logic. rs999 is not responsible for losses resulting from internet connectivity issues on the player's side.
- Game malfunctions — including software errors that produce an incorrect outcome or display — void all related bets. rs999 will refund stakes for bets affected by a verified game malfunction.
- Players must not use any automated betting system, bot, script, or any other software that artificially interacts with the rs999 platform. Use of such tools is grounds for immediate account suspension and forfeiture of balances.
Section 7
Responsible Gaming
rs999 is committed to promoting responsible gambling and ensuring that our platform remains a safe, controlled, and enjoyable environment for all players. Gambling should always be treated as a form of entertainment — not as a method of generating income or resolving financial difficulties.
The following responsible gaming tools are available to all registered players directly from the account settings panel:
- Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit to your rs999 account. Limits take effect immediately and can only be increased after a cooling-off period.
- Loss Limits: Define the maximum net loss you are comfortable with over a given period. Once reached, further wagering is suspended until the limit period resets.
- Session Time Reminders: Receive on-screen notifications after a pre-set duration of continuous play, reminding you of the time elapsed and encouraging a break.
- Cool-Off Period: Temporarily suspend your account for a defined period of 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in, deposit, or place bets.
- Self-Exclusion: Permanently close your account if you believe gambling is negatively affecting your life. Self-exclusion requests are processed promptly and are irreversible for the agreed exclusion period.
rs999 reserves the right to impose responsible gaming measures on an account without player request where our monitoring systems identify patterns of play that suggest a player may be at risk of gambling-related harm. This is done in the interest of player welfare and does not constitute any admission of liability.
For more detailed information, please visit our dedicated Responsible Gaming page.
Section 8
Prohibited Conduct
The following conduct is strictly prohibited on rs999. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of account balances (including any pending withdrawals), and may result in legal action where applicable:
- Registering more than one account per individual, household, device, or IP address
- Providing false, misleading, or incomplete identity or payment information during registration or KYC
- Using another person's payment method, identity, or account credentials without their explicit written consent
- Attempting to exploit technical errors, software vulnerabilities, or miscalculated odds on the platform
- Using automated tools, bots, scripts, or artificial intelligence to place bets or interact with the platform
- Engaging in any form of match-fixing, collusion, or coordinated betting activity designed to manipulate outcomes
- Money laundering or using the rs999 platform to process funds of illegal origin
- Harassing, threatening, or abusing rs999 staff or other members of the player community through any communication channel
- Attempting to circumvent responsible gaming restrictions, including self-exclusion, by registering a new account
- Using VPN, proxy, or other anonymisation tools to obscure your geographic location and circumvent access restrictions
rs999 cooperates fully with law enforcement agencies and relevant regulatory bodies. Where illegal activity is suspected, we are obligated to report account activity, associated personal data, and transaction records to the appropriate authorities.
Section 9
Intellectual Property
All content on the rs999 platform — including but not limited to the rs999 brand name and logo, website design, page layouts, graphics, text, software code, game interfaces, promotional materials, and any other creative works — is the exclusive intellectual property of rs999 or its licensed content providers.
You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the rs999 platform for personal, non-commercial entertainment purposes only. This licence does not extend to:
- Copying, reproducing, distributing, or republishing any content from rs999 without prior written permission
- Creating derivative works based on rs999 content or brand assets
- Using the rs999 name, logo, or brand elements in any external website, application, or marketing material
- Reverse-engineering, decompiling, or disassembling any software or technology used to power the rs999 platform
- Scraping or harvesting data from the rs999 platform using automated tools
Game titles, studio names, and related branding (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remain the property of their respective owners and are used on rs999 under commercial licensing agreements. Any unauthorised use of third-party game brands is prohibited.
Section 10
Limitation of Liability
To the maximum extent permitted by applicable law, rs999 and its directors, officers, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the rs999 platform, including but not limited to:
- Loss of funds resulting from gambling outcomes (wins and losses are a normal part of gambling activity)
- Loss arising from technical failures, server downtime, or scheduled maintenance periods
- Loss arising from internet connectivity interruptions on the player's side during an active game session
- Loss or damage resulting from unauthorised access to your account where such access arose from your failure to maintain adequate account security
- Inaccuracies in real-time sports data, odds feeds, or game result displays caused by third-party data providers
- Any delay in deposit crediting or withdrawal processing attributable to third-party payment providers
rs999 provides the platform on an "as is" and "as available" basis. We do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. rs999 makes no representations regarding the fitness of the platform for any particular purpose beyond personal entertainment.
Nothing in these Terms shall limit or exclude rs999's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited by applicable law. In all cases where rs999 is found liable, our maximum aggregate liability to you shall not exceed the total net deposits made to your account in the twelve (12) months preceding the event giving rise to the claim.
Section 11
Amendments & Termination
rs999 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will provide reasonable notice through one or more of the following channels: a notification displayed on the rs999 platform upon your next login, an email to your registered address, or a prominent notice on the platform homepage.
It is your responsibility to review the current Terms & Conditions periodically. Your continued use of the rs999 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and, if applicable, withdraw your remaining balance and close your account before the amendments take effect.
Account Closure by You
You may close your rs999 account at any time by contacting our support team at [email protected]. Before your account is closed, any pending withdrawals will be processed in accordance with standard withdrawal procedures. Any active bonus funds that have not yet met wagering requirements will be forfeited upon account closure.
Account Closure by rs999
rs999 reserves the right to suspend or permanently close your account, with or without prior notice, in any of the following circumstances:
- Breach of any provision of these Terms & Conditions
- Failure to pass or complete KYC verification within the required timeframe
- Suspicion of fraudulent activity, money laundering, or use of the platform for illegal purposes
- Detection of bonus abuse, use of automated tools, or collusive betting activity
- Account inactivity for a period of twelve (12) consecutive months or longer
- Regulatory or legal obligation requiring us to restrict access
Section 12
Governing Law & Disputes
These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which rs999 is incorporated and operates. By using the rs999 platform, you agree to submit to the jurisdiction of the relevant courts for the resolution of any dispute that cannot be resolved through the internal dispute resolution process described below.
Internal Dispute Resolution
Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with rs999 through our internal process:
- Step 1 — Contact Support: Submit a detailed complaint to [email protected] describing the nature of your dispute, the relevant account details, and the outcome you are seeking. Our support team will acknowledge your complaint within 24 hours (Bangladesh Standard Time, UTC+6).
- Step 2 — Escalation Review: If your complaint is not resolved to your satisfaction at the initial support level, you may request an escalation to our compliance team. Escalated complaints are reviewed within 5 business days.
- Step 3 — Final Decision: rs999 will issue a final written decision on all escalated complaints. This decision will set out the reasoning applied and any remedies offered. If you remain dissatisfied, you are free to pursue external dispute resolution.
Severability
If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect. The severed provision shall be replaced by a valid provision that most closely reflects the original intent of the severed term.
Entire Agreement
These Terms & Conditions, together with the Privacy Policy, Responsible Gaming Policy, and any applicable promotion-specific terms, constitute the entire agreement between you and rs999 with respect to your use of the platform. They supersede all prior agreements, representations, and understandings between the parties relating to the same subject matter.
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18+ For adults aged 18 and above only. Please gamble responsibly.